Terms of service
Last updated: 26 August 2026
These Terms of Service govern your use of the Pawlio website (5xpsny-ak.myshopify.com) and any purchase you make from us. By using our site or placing an order, you agree to these terms.
About us
Pawlio is operated from the United Kingdom. You can reach us at aloy86827@gmail.com.
Products and pricing
All prices are shown in GBP and include VAT where applicable. We make reasonable efforts to ensure product descriptions, images and pricing are accurate, but errors can occasionally occur. If we discover a pricing or listing error after you've placed an order, we'll contact you before proceeding and you'll have the option to cancel for a full refund.
Orders and acceptance Placing an order is an offer to buy. We reserve the right to refuse or cancel any order, for example in cases of suspected fraud, stock issues, or pricing errors, in which case you'll receive a full refund.
Shipping
See our Shipping Policy for delivery areas, costs and timeframes.
Returns and refunds
See our Refund Policy for details on returns, exchanges and refunds.
Product use and safety
Our products are designed for use with cats. Always supervise pets during play, especially kittens, and discontinue use if a product shows signs of wear or damage. Follow any care instructions included with your product.
Intellectual property All content on this site, including text, graphics, logos and images, is the property of Pawlio or its licensors and may not be used without permission.
Limitation of liability
To the fullest extent permitted by law, Pawlio is not liable for any indirect, incidental or consequential damages arising from the use of our products or website. Nothing in these terms limits your statutory rights as a consumer under UK law.
Changes to these terms
We may update these Terms of Service from time to time. Changes take effect once posted on this page.
Governing law
These terms are governed by the laws of England and Wales.
Contact
Questions about these terms? Email aloy86827@gmail.com.